Quality

Open market purchases of electronic components must be supplied with a high level of confidence that the parts are authentic. In order to provide this level of confidence there must be a documented process to show the components are new, unused and that the parts have been stored, handled and packaged consistent with industry standards.

Our Quality Control process is a rigorous inspection following with IDEA Standard 1010B, AS5553, AS6081, ISO9001, AS9120B, ESD, IPC/JEDEC, and MIL-STD 202;750;883 standards. Our process of visual inspection begins with product handling.

All inspectors must take and pass the Electrostatic Discharge Sensitive Safety Standard (ESDS) on their first day of employment and continuously be retrained. This knowledge is critical for receiving inspections and shipping preparation.

Package inspections includes photos of outside labels, photos to assure no damage to outer package, properly sealed, correct date codes, correct manufacturer logos, and photos are uploaded to our database for each order. Interior contents are inspected for proper quantities, date code/lot codes, manufacturer, part number, and condition of all surfaces.

QUALITY

QUALITY COULD BE COMPROMISED, especially if sourcing from open market or excess inventory is required to support customer supply chain issues.

QUALITY POLICY

Synergi Components continuously strives to improve the effectiveness of our Quality Management System to meet our customer's expectations and requirements through:

Sourcing, stocking and distributing authentic board level electronic components and related hardware.
Prevent the procurement, acceptance and shipment of substandard, suspect product, fraudulent product and counterfeit product.
Proper handling and disposition of substandard product, suspect product, fraudulent product and counterfeit product.
Maintain excellence in customer service, satisfaction and order accuracy.

QUALITY OBJECTIVES

Synergi has developed the following measurable objectives to support our Quality Policies:

Ensure zero (0) instances of shipping counterfeit product.
Comply and Maintain inspection processes based on IDEA-STD-1010B, CCAP-101, AS5553, AS6081, ISO9001, AS9120B, ESD S20.20 and any relevant certifications supporting our customers and business.
Achieve 100% order accuracy rate with respect to customer requirements.
Achieve 100% on-time shipping rate to all customers.
Maintain less than 1% quality-related returns.

OUR QUALITY TECHNICIANS RIGOROUSLY INSPECT AND DOCUMENT ALL INCOMING AND OUTGOING COMPONENTS FOR PROPER PACKAGING, CONDITION, COUNT, AUTHENTICITY AND OVERALL QUALITY.

Synergi Components is proud to be recognized as an industry leader when it comes to quality standards and we will continue to strive for excellence and innovation for the good of our customers and business partners. Quality Control is the prime focus at SYNERGi Components. Our AS9120 certified Quality Management System provides the framework for consistent and reliable transactions. Our inspection process is based on IDEA STD1010 and includes a rigorous counterfeit detection process. Inspection personnel are continually trained in the latest detection methods and our memberships with ERAI and other organizations keep us informed of the latest sub-standard and re-called parts. Most often, we can supply products with full manufacturer's traceability when available.

TO ENSURE QUALITY PRODUCTS FOR OUR CUSTOMERS, WE PROVIDE A THREE-STAGE VERIFICATION AND QUALITY INSPECTION PROCESS FOR ALL COMPONENTS.

WE ARE DEDICATED TO THE CONTINUAL EVALUATION AND IMPROVEMENT OF OUR QUALITY MANAGEMENT SYSTEM, KEEPING UP TO DATE WITH THE LATEST TECHNOLOGIES, CERTIFICATIONS AND STANDARDS.

WE MAINTAIN TRANSPARENCY IN ALL OF OUR QUALITY PROCEDURES AND GUARANTEES, AND URGE YOU TO EXAMINE OUR PROCESSES AND PROMISES.